Jr. Manager of Business Improvement (KAM, processes, business office).

Do you have a passion for logistics, people and processes? As a Jr. Manager Operational Improvement support you will support the Director in the efficient and flawless operational execution of the OAD bus business. Your reports to the Bus Company Director, manages the business office (1.5FTE) and your is also Bus Company Quality Manager. In addition, you will be responsible for supervising projects such as the implementation of on-board computers. entertainment systems and the maintenance of ISO14001. Location for this position is Goor. The other locations will be visited once or twice a week. Your duties are:

• Create KPIs and non-financial reports. Your keeps track of these and reports on them. Consider occupancy rates, availability, damages, complaints, etc..
• Optimization of Order-to-Cash business processes such as input  of quotes and processing of trip data.
• Directing and implementing operational projects such as introduction of on-board computers, wifi on the road etc..
• Manage and optimize the ERP system.
• Optimizing the utilization of staff and fleet.
• You lead the business office. The business office includes tasks such as monitoring and recording external trip costs and driver declarations, monitoring compliance legislation through internal audits, setting up customer satisfaction surveys, maintaining various systems and organizing and conducting Code95 training courses.
• You will monitor quality and safety in the role of quality manager (ISO 9001). To this end, you will maintain the quality manual and conduct internal audits.
• You set up and implement ISO14001 and ISO26001 in the organization.

Job Requirements Jr. Manager of Business Improvement (KAM, processes, business office).

• Completed a relevant college-level education in the field of Logistics or Technical Business Administration.
• Good knowledge of and experience with IT systems in general and ERP systems in particular. You are also very proficient with the various packages of Microsoft Office.
• gained at least 5 years of relevant experience and ready for the second or third step in your career.
• analytically excellent competencies.
• A independent work ethic, proactive and results-oriented.
• a high sense of responsibility, critical of the own work and you realize that the management makes decisions based on your recommendations.
• excellent communication skills, you have persuasive skills and know how to motivate your team.

Company Profile

Our client OAD is a large tour operator. OAD’s bus company operates 365 days a year with a fleet of about 65 vehicles from 3 locations in the Netherlands, namely Goor (Twente), Lijnden (Schiphol) and Lith (North Brabant). 

Company culture

OAD Bus is a Twente company, with a down-to-earth mentality driven by ambitious entrepreneurs who want to be at the top of the market.

Employment

• Good salary appropriate to the level of the position
• 8% vacation allowance
• 28-32 vacation days, including 5 ATV days
• Employer’s contribution to pension according to Collective Bargaining Agreement Bus Transportation (now over 87%)